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Key Features and Benefits of MessageSolutions Archiving and eDiscovery

Although scaled to support worldwide enterprise-level implementations by large global organizations, MessageSolution Enterprise Email Archive is also among the top solutions chosen by mid-market businesses. By providing highly advanced, award-winning solutions, at competitive pricing, MessageSolution can ensure that organizations of all sizes are given the tools they need to manage and protect their electronic information.


Key Benefits:

  1. eDiscovery Functions (legal hold, data redaction)
  2. Compliance & Governance (Configurable retention policies)
  3. Scalability
  4. Data Management
  5. Cost-Effective (buy it before you need it)
  6. Solution Flexibility

 

Competitive Pricing & Cost Protection

  • Archiving Solutions in particular, are meant to be preventative not reactionary. By the time an organization  needs an archiving solution, it is usually too late. While failure to archive electronic communications and other data is always costly to rectify on an as-needed basis, it can also have criminal repercussions. eDiscovery inquiries in particular can carry heavy fines, even harsher penalties if the requested data can’t be produced in a timely fashion.
  • Unlike other enterprise-class archiving solution providers, MessageSolution begins at an affordable price point for small and medium businesses, ensuring that a 25-user company can realistically access the same quality of archiving system as a Fortune 500 company. MessageSolution believes that best-in-class archiving solutions should be available to all organizations, regardless of budgetary restrictions. Recognizing that organizations in the education, government, or not-for-profit sectors often have enterprise-level archiving requirements but lack an enterprise-level budget, MessageSolution supports organizations in these industries by offering sizable discounts and incentives.
  • Licenses are also not designated for a specific user. With this method, if a user leaves the company the license can be re-assigned to a new user instead of having to purchase a whole new license for his replacement.

 

The MessageSolution Archiving and eDiscovery Platform supports All Top 3 Email Servers: Microsoft Exchange, IBM Domino, Novell GroupWise, Multiple E-mail Servers Environment, & Cross-OS Platforms

  • MessageSolution Enterprise Email Archive is an open standard product that fully supports Microsoft Exchange, IBM Domino, Novell GroupWise, and all major Linux-based email servers.
  • The Enterprise Email Archive also supports multiple server environments by one archiving system and cross OS platforms. It is the first cross platform enterprise software archiving solution that supports Windows and Linux.
  • No matter an organization’s current or future email server, MessageSolution’s flexible architecture fits into the current network IT infrastructure and is able to adapt throughout the information lifecycle, increasing long-term return-on-investment.

Additional features/functions include:

  • Outlook, Lotus Notes, & GroupWise Client Integration - allows users to search and browse their archived emails without ever leaving their email client; transparent stubbing functionality allows users to transparently view and perform actions on stubbed messages.
  • Outlook Web Access and Domino Web Access Integration – allows users to transparently view and perform actions on stubbed messages.
  • Offline archive access – users can download a time range of archived emails to their laptop or local machine, a useful feature for traveling employees.
  • Mobile device archive access (Blackberry, Windows Mobile, etc.) – users can log on to the archive web-based console from their Blackberry, Windows Mobile, or iPhone.

 

The First Archiving Application Supports 64-Bit OS

  • MessageSolution's development team surpassed key industry players and became the first archiving vendor in the market to deliver archiving solutions that take full advantage of 64-bit operating systems, providing a true 64-bit application that runs on a 64-bit OS machine. Due to the high cost of re-programming the code to fully support a 64-bit OS, competitive vendors continue to run 32-bit applications on a 64-bit machine, a method that does not fully utilize the system resources that 64-bit OS platforms provide.

 

Ease of Long-Term Maintenance

  • MessageSolution engineers designed MessageSolution Enterprise Email Archive with an intelligent, secured, binary flat file database structure. This eliminates the need for additional complications, additional requirements, or management of relational databases such as SQL Server or Oracle that are necessary to competitive solutions. First generation competitive products often lead to long-term resource drain on organizations' administrative support team due to their complex architectures, which in-house teams often find hard to support on their own.  The advanced architecture design allows for global online system deployment and support.
  • The benefit of this design is that, while SQL-based backends create one file in the database for every item archived, resulting in millions of files to backup by the end of a year, MessageSolution creates a maximum of two files for each archiving session (one for message content and a second for attachments).  MessageSolution’s design ensures that, even if an organization archives every day, the maximum number of files in the database at the end of year one will not exceed 750 files. 

 

User-Friendly

  • MessageSolution’s web-based archive console makes it easy for end-users to locate archived data.  Users can navigate to the archive from their favorite web browser, such as Internet Explorer, Firefox, Safari, Opera, etc.  Users log in to the web-based console using their normal email username and password.  Once in the archive console, navigation is very straightforward; users can look for messages by browsing through a replication of their inbox folder structure. This includes customized folders, or they can search using the search interface.
  • Users can search the corporate archive as easily as they perform an internet search.  Users can search by key words or phrases, attachment file format or file name, date range, sender or recipient, and more.   Users can search within results, easily locate search terms (they are displayed in extra large font) within message contents, view attachments, and restore individual or multiple items to their local machine. MessageSolution products also support Unicode for searching in any language, including Latin-based and character-based languages.
  • With MessageSolution, IT no longer has to support information retrieval.   Even in-house legal teams will find the archive very straightforward and easy to use, allowing them to perform the steps needed to cull archived data for e-discovery and litigation support evidence.

 

More Fluid Implementation & Optimization Process

  • MessageSolution fundamentally revolutionized the on-site archiving product installation process by providing solutions with the ability to be effectively installed on customer sites from remote support centers.   The success of this approach is largely based on avoiding product dependence on third party software.
  • Competitors spend weeks to configure mandatory database software and deploy complex solutions at a high cost to customers.  In fact, in a 10 archiving product review by Network World, MessageSolution was one of only two vendors to receive a score of 5 out of 5 on Installation Process.

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