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How to Install and configure Secure online backup

I. Requirements 

  • You will need a savvisdirect Secure Online Backup subscription
  • Valid email account for each device/user
  • Internet connection
  • PC/Laptop/Android device/iOS device that meets the following requirements:

Supported PC Platforms 

Minimum PC Hardware Requirements

II. Activate Your Secure Online Backup

Once you have purchased your Secure Online Backup you will need to activate it. Login to your SavvisDirect account and go to the Applications tab on the Management Console. 

 

After you click save, you will receive a message stating that your changes have been saved and the status of your subscription will be in a state of provisioning.

 

*Wait approximately 5 minutes and then refresh your page or go back to the Applications tab.  Your PC Backup status should now say Active.

III. Create a User

IV. Download the Software

 

After creating a User you will receive an email from onlinebackup@savvisdirect.com with a download for your Secure Online Backup. 

For PC

 

NOTE: After downloading you will need to call the Service Center to have your Client setup updated. Call 855-459-6121.

For iOS

V. Install and Configure

For PC

 

Locate the download on your pc and select “Run” to install. The filename is unique.

 

***NOTE: The account key is used across your entire account and the private key is specific to each device.

For Android

For iOS

VI. Configure Your Backup

Your are now ready to configure your backup. 

For PC

For Android

For iOS

VII. Configure the Backup Schedule

Your are now ready to setup your backup schedule

For PC

For Android

For iOS

 

You have completed the installation and configuration of your Secure Online Backup.  You are now ready to start backing up your data.  If you encounter any problems or need assistance, please call the savvisdirect Service Center at 855-459-6121.

 

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