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EOS Qmail Frequently Asked Questions

What other options are available? 

Office 365 is a robust suite of the world’s best known email and applications services including 1TB of personal file storage, email, calendaring, security and more.  Many plans include Skype for Business or Teams Online and SharePoint Online.   To learn more, visit https://apps.centurylink.com/bundles/office365, or speak to a sales representative at 800-603-6000.

 

How do I migrate my data to Office 365?

Here is a link to our guide on How to Migrate from Qmail to Office 365.

 

How do I get Office 365? 

Sign onto your account at apps.centurylink.com/login.  Navigate to the Microsoft Office 365 page and select the plans and quantities that you need.  CenturyLink is currently offering a “First Month Free” promotion to new Office 365 customers.  See website for restrictions.  Use offer code 1MONTHFREEAPPS in your shopping cart.

 

Can I get help?

CenturyLink offers help in a couple of ways.  You can browse the Knowledge Base or talk to someone live. 

For migrations to Office 365, you can take advantage of our onboarding service.  Just log in, navigate to Fast Forward Onboarding under Customer Support and place an order for Do-It-All-For-Me email migration.  The cost is normally a one-time charge of $40/ user, billed on your next CenturyLink invoice.   To waive the fee, please use offer code: QMAILMIGRATION2019 when purchasing Do-It-All-For-Me onboarding.

Details for our Fast Forward Onboarding service can be found at: https://apps.centurylink.com/fastforward-onboarding/do-it-for-me .  *This service is only available with the purchase of Microsoft Office 365 from CenturyLink.

 

How long will CenturyLink store my data once the service is End of Life?

CenturyLink will continue to store your data as long as you have an active, paid subscription.   Once we reach the End of Life, your subscription will be removed and you can expect all stored data to be destroyed.

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