Around the Clock Support for All Your Technology Needs.

On-Demand IT Support Services
SETUP WIRELESS NETWORK
support for up to 3 mobile devices (laptop, smartphone, or tablet) per PC subscription
CONNECT ADDITIONAL WIRELESS DEVICES
laptop or mobile
ADVANCED NETWORK CONFIGURATION
assistance with port forwarding, network address translation, access control lists, MAC filtering and QoS configurations
PC TUNE-UP
assistance with disk clean up, defragmentation, resource management, start-up settings, application removal
HARDWARE SETUP SUPPORT
printer, scanner, fax machine
SOFTWARE SUPPORT
installation, trouble-shooting, and upgrades of common software, hardware drivers and operating system updates
BUSINESS APPLICATION SUPPORT
Microsoft Office 2010/2013, Google Apps, Microsoft Office 365, Web Conferencing (WebEx, GoToMeeting, join.me), Online Storage (box.net, Dropbox, Mozy, Carbonite)
VIRUS, SPYWARE AND MALWARE
detection and removal
$19.99
per device/month CONFIGURE & BUY

*12 month term commitment required

One-Time IT Support Services

Essential
WIRELESS DEVICE SUPPORT
connect up to 5 wireless devices (desktop, laptop, smartphone, or tablet)
BUSINESS APP SUPPORT
Microsoft Office 2010/2013, Google Apps, Microsoft Office 365, Web Conferencing (WebEx, GoToMeeting, join.me), Online Storage (box.net, Dropbox, Mozy, Carbonite)
MOBILE DEVICE SUPPORT
setup or trouble-shoot email, WiFi, Bluetooth, or desktop sync on a smartphone or tablet
$49.99
per call ADD TO CART
Advanced
BUSINESS NETWORK SUPPORT
support up to 5 wireless devices (desktop, laptop, smartphone, or tablet) port forwarding, network address translation, access control lists, MAC filtering and QoS configurations
HARDWARE SETUP SUPPORT
printer, scanner, fax machine
SOFTWARE SUPPORT
installation, trouble-shooting, and upgrades of common software, hardware drivers and operating system updates
$99.99
per call ADD TO CART
Premium
VIRUS, SPYWARE AND MALWARE
detection and removal
PC TUNE-UP
assistance with disk clean up, defragmentation, resource management, start-up settings, application removal
$149.99
per call ADD TO CART
Remote IT Product Overview

Key Features & Benefits

Fax online

Business Network Support

Our online service professionals can provide assistance setting up wireless and wired networks, from initial installation to on-going troubleshooting for routers, managed switches, and firewalls. Specialists will guide you through upgrades to telecommunications equipment or other advanced configuration tasks.

Anytime access to faxes

PC Tune-Up and Maintenance

Get your old machine running like new again. Speed up a slow PC or free up needed disk space by cleaning up unused programs, files, and folders.

Secure faxing

Software Installation and Troubleshooting

Get immediate assistance with installing or troubleshooting standard office desktop and ERP/CRM software (MS Office, Adobe, QuickBooks, TurboTax).

Cloud Fax makes faxing easy

Mobile Devices (Smartphone or Tablet)

Simplify your users' remote access experience and get expert help to set up email, WiFi, Bluetooth, or desktop sync on a mobile device.

Reduce costs with Cloud Fax

Virus, Spyware, and Malware Removal

A remote technician will provide a comprehensive scan of all files on a machine to detect and remove unwanted software, malware, configuration errors, or other threats.

Reduce hassles with Cloud Fax

Data Backup

Deploy resiliency in your organization and let a professional assist with data backup subscriptions or external storage.

Reduce hassles with Cloud Fax

Email Support

Tackle complex infrastructure tasks with assistance on email server/client configuration, troubleshooting, or migration for corporate email or hosted domains.

Reduce hassles with Cloud Fax

Office peripherals (Printer, Scanner, Fax)

It's not just for PCs. You can call for help with installation, setup, troubleshooting, and use of office peripheral devices.