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Knowledge Base

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Need help getting to the cloud? Just search for a specific topic that you're looking for help on.

How do I uninstall Secure Online Backup?

Click Start> All Programs> savvisdirect DS-Consumer Client> Uninstall DS-Consumer Client

How to install and configure microsoft lync

I. Requirements

You will need a savvisdirect Microsoft Lync Subscription
Internet access

How do I register a domain name?

How to delete a website page in SiteBuilder

1. Go to the “Pages” tab on the Editor’s Main Menu.

2. Select the page(s) you would like to delete.

3. Click “Delete page”.

How to install SiteLock on your website

I. Requirements

A savvisdirect Web Hosting Subscription
Access to the Internet

Registrant Benefits and Responsibilities

Domain Name Registrants' Rights:

Is there anything I can do to protect my domain names from expiring?

How do I view past bills?

Log into your Management Console
Click on the Account tab
Click on Billing

How do I access my Management Console?

1. Navigate to the CenturyLink Business Applications Marketplace.

What is Domain Name System (DNS)?

DNS is a distributed naming system service that translates domain names into IP addresses. It serves the same functionality as a phone book; where people’s names are associated with phone numbers.

Can support take over my computer’s mouse and keyboard?

The Sales and Support teams are not able to take control of your computer’s mouse and keyboard. They are, however, able to share your screen and see exactly what you see.

What is a CNAME Record?

A CNAME (canonical name) record is a DNS record that can be used to create an alias for the domain and allow traffic for the domain name to be redirected somewhere else. CNAME rec

Are there different archiving rules for different types of records?

Below is an overview of different types of records and best practices for preservation.

My SSL scan failed. How can I fix this through SiteLock?

If your business requires SSL encryption of data, you need an up-to-date certificate to ensure that your customers' data is safe.

I received a “Account was put on Credit Hold” notice. What do I need to do?

Please contact us at 1-855-459-6121 and provide your account information.

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How do I uninstall Secure Online Backup?

How to install and configure microsoft lync

I. Requirements

How do I register a domain name?

How to delete a website page in SiteBuilder

How to install SiteLock on your website

I. Requirements

Registrant Benefits and Responsibilities

Is there anything I can do to protect my domain names from expiring?

Is there anything I can do to protect my domain names from expiring?

How do I view past bills?

How do I access my Management Console?

What is Domain Name System (DNS)?

Can support take over my computer’s mouse and keyboard?

What is a CNAME Record?

Are there different archiving rules for different types of records?

Below is an overview of different types of records and best practices for preservation.

My SSL scan failed. How can I fix this through SiteLock?

I received a “Account was put on Credit Hold” notice. What do I need to do?

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