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How do I start a support chat?

Log into your Management Console
Click on the Support tab
Click Support Contacts

Can support take over my computer’s mouse and keyboard?

The Sales and Support teams are not able to take control of your computer’s mouse and keyboard. They are, however, able to share your screen and see exactly what you see.

What type of support is available via chat?

We provide customer support 24x7x365 and sales support Monday through Friday from 7AM to 7PM (CST) via chat.

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How do I start a support chat?

Can support take over my computer’s mouse and keyboard?

What type of support is available via chat?