Products & Services
- - Special Offers
    Save even more by adding Centurylink High-Speed Internet, Business Phone or TV to your cloud services. Learn More
- Shop the Business Application Marketplace Today! Get Started
Customer Support
- - FastForward Onboarding
- - NeedHelp?
    Submit A Help Ticket
    
    Support 1.855.459.6121
    
    Billing 1.800.201.4102
- Free 24x7 Technical Support for Business Application Customers!
  Knowledge Base
Our Company
- - CenturyLink Business
- - ContactUs
    Sales 1.877.720.3429
    
    Support 1.855.459.6121
    
    Contact Information

You have 0 items in your cart

Cloud Fax

Search by Keyword

Need help getting to the cloud? Just search for a specific topic that you're looking for help on.

Cloud Fax Upgrade Plans

The following upgrade plans are available for your Cloud Fax subscription.

250 Faxes - $9.95/month

500 Faxes - $19.95/month

1000 Faxes - $39.95/month

Cloud Fax Enterprise Admin and End User Portal Training

Download the PDF.

Cloud Fax End User Portal Training

Download the PDF.

How do I upgrade my Cloud Fax plan?

1. Log into your savvisdirect dashboard.

2. Click on the blue Applications tab.

3. Click Manage next to your Cloud Fax subscription.

HOW TO ACTIVATE AND LAUNCH CLOUD FAX

1. Log into https://www.savvisdirect.com/centurylink

2. Click the 'Manage' link for the Cloud Fax service.

Letter of Agency (LOA)

Letter of Agency (LOA) link: https://cloudfax.centurylink.com/loa.php

How Do I Downgrade My Cloud Fax Account?

Contact savvisdirect support at 855-459-6121 for assistance downgrading Cloud Fax.

How do I downgrade my Cloud Fax account?

Contact savvisdirect support at 855-459-6121 for assistance with downgrading Cloud Fax.

File Types Supported For Sending Outbound Cloud Fax Transmissions

These are the file types supported for sending outbound Cloud Fax transmissions from the portal and/or email-to-fax.

CloudFax: Multi-Function Printers

Note: This knowledge base article assumes the Mutli-function printer (MFP) can send emails which many can.

TLS Encryption

CenturyLink Cloud Fax supports Opportunistic TLS Encryption on the STANDARD Cloud Fax subscriptions ONLY IF the user’s email server has Opportunistic TLS Encryption enabled.

Guidelines for Porting Your Cloud Fax Number to Another Carrier

Cloud Fax

Search by Keyword

Search by Category

Account

Messaging & Collaboration

Do-It-Yourself Set-up

Domains

Security & Backup Services

Support

Web Hosting