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How Do I Upgrade My Web Hosting Plan?

As of right now, savvisdirect only offers Web Hosting Basic. Upgraded plans will be implemented in the future.

Can a promo code be used for any of the Web Hosting Applications?

No, these are site add-ons. Promo codes can only be used on base plans. Base plans include Web Hosting, Exchange, Secure Online Backup, etc.

Name Server Configuration for Web Hosting

When you register a domain through savvisdirect, your domain will automatically be configured to savvisdirect’s name servers.

Editing the .htaccess file

How do I edit my .htaccess file?

The .htaccess file must first be created locally on your computer as a “.txt” file.

How to Implement Google Analytics to your website

Create a Google Account

1. Go to Google Analytics main page.

http://www.google.com/analytics

Do you support Secure Socket Layer (SSL) certificates?

No. We currently do not support or offer any SSL certificates for purchase but may offer them in the future. If you have purchased Pinnacle Cart, you may purchase a SSL certificate through them f

What is a Content Management System (CMS)?

A content management system is software that keeps track of every piece of content on your website. It allows for publishing, editing, modifying, and maintaining content from a central interface.

I already have a domain. Can I use it with your Web Hosting?

Yes, you can use an existing domain name with our Web Hosting plans. You may choose to keep your current domain registrar or transfer your domain to savvisdirect.

How do I restore a previous version of my web site?

Savvis Cloud can restore a previous version of your web site no older than 30 days.

To initiate this process, you must call Savvis Cloud support at 1-855-459-6121

How soon will my Web Hosting account be ready for use?

If you register a new domain with your Web Hosting account, your web site will be available immediately after your transaction has been processed. If you choose to transfer an existing domain from

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